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For a quick search, choose a topic from the list below. powered by atomz Click here The Main Feature Pages Photo Gallery Hospitality Law Spreadsheets Front Office Management Office Skills On your visit ... Sign and view my GuestBook Send a Postcard to a friend! Visit my Online Store! Change your desktop wallpaper! Click here to vote for the site! Join the mailing list Participate in the Survey Disclaimer This site is managed and maintained by a hotel management graduate, now reading Law at the University of Malta, and is intended for students of tourism, hospitality and catering. The features do not purport to provide any form of legal advice. (c) Oliver Magro, 2002 This site has been awarded the Historic and Cultural Heritage Bronze Award for its "excellent content, easy navigation and good loading time."
	Friday, September 10, 2004 Personal updates on a new blog I'm in Jamaica at the moment, waiting for Hurricane Ivan. If you'd like to read my personal updates please go to http://ottomango.blogspot.com. posted by Oliver Magro at 7:02 AM comments [] Tuesday, April 13, 2004 What's happened? Hi everyone! I've received messages from quite a few friends and users of this site asking what's gone wrong with the site since there have been no updates for ages ... The truth of the matter is that with recent changes in my life (and a particularly heavy schedule in 2003 as I completed my LL.D. thesis) I have had little time to post new stuff on the site. I'll try to rectify this in the months ahead ... Sadly, my digital camera is officially dead and there will be no new photos for now (until I get a new one!). Also, I am rapidly losing my links to the world of hospitality law - so you will be seeing less on this in the site. I plan to revamp this front page completely, but don't intend to put away all the resources I have made available to you to date. I don't know when I'll find the time to make these changes, but they will happen ... I plan to make more use of this "blog" facility, so you should be seeing more frequent posts in the months ahead! posted by Oliver Magro at 5:06 PM comments [] Friday, June 06, 2003 No more hotels, please! Today's editorial in the Times of Malta makes interesting reading. It briefly charts the development of the hotel industry in our capital Valletta, before dealing with the recent government decision rejecting the Malta Hotels and Restaurants Association's request to impose a moratorium on the construction of new hotels on the island. The Editorial concludes that the only justifiable reason in halting further development is the impact that it would have on the environment. To read the editorial in full click here. posted by Oliver Magro at 12:24 PM comments [] Friday, April 18, 2003 Discounting room rates does not increase revenues or drive business! Does reducing your room rates during slow or quiet business periods increase your room revenue? A study conducted by the renowned American institution, Cornell University’s School of Hotel Administration, reveals that discounting rooms will not necessarily drive revenue up nor in any way lead to increased business. Moreover, hotels are at greater risk than ever before of lower revenues because the Internet has enormously exacerbated the problem of discounting room rates. To read the full article on leading hospitality industry website Wiredhotelier.com click here. posted by Oliver Magro at 4:09 PM comments [] Friday, January 17, 2003 Restaurant awarded Lm20,000 in damages The Times of Malta reported today that a decision by Justice Tonio Mallia in our Civil Court yesterday ordered the Director of Roads to pay Fiorino d'Oro Restaurant the sum of Lm 20,000 in damages. The plaintiff company had complained that it had sustained damages as a result of delays in carrying out road works in the Salina area. The works had started in April 2001 and are yet to be completed. The Court, whilst acknowledging that the works on the road were necessary in the public interest, found for the restaurant on the basis that the works were being carried out at a very slow pace. To read the original article in the newspaper click here. posted by Oliver Magro at 10:16 AM comments [] Friday, November 22, 2002 Latest lecture notes... I'm posting these notes for David Vella's front office management class, but if you're interested in hospitality then you should find these notes fairly useful. These are the notes on a Code of Practice agreed to by the International Hotel & Restaurant Association (IH&RA) and the Universal Federation of Travel Agents’ Associations (UFTAA) - Lecture 8: Code of Practice These are the slides from my lecture on Tuesday 19th November on Data Protection and Statutory Requirements. Lecture 9: Data Protection and Statutory Requirements Students are encouraged to leave their comments below ... posted by Oliver Magro at 11:46 AM comments [] Sunday, November 03, 2002 Let's visit Vittoriosa ... There hasn't been much going on lately on the web site when it comes to the photo galleries. Some of you have been emailing to ask me when am I next going to post some new images of Malta on this site. Well, the day has finally come! Today I visited Vittoriosa with my good friend Neville, and these images and commentary are my humble effort to bring to you a fraction of the splendour of this historical Maltese city. Enjoy! A Visit to Vittoriosa I'd very much appreciate if you could leave your comments below ... posted by Oliver Magro at 9:24 PM comments []	To return to the Home Page from any page click on the site logo.