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Results of the latest poll ...

Keep those cards coming!
Question: Last year you spent a few days at a resort in Gozo.  It was your very first visit.  Just last week, on your birthday, you received a birthday card signed by the resort's General Manager.  What is your reaction? You answered -

I'm not quite sure whether this was quite the response I expected ...  But there you are: The vast majority of the respondents seem to love receiving birthday cards and they seem to see no harm in someone keeping their date of birth on file.  In fact I would have to agree that the "personal" value of a date of birth is not perceived to be as important as other details of a more personal nature.  I would have thought that a higher number of respondents would "interpret" a birthday card sent from someone who they don't really know as a simple marketing ploy ... If you have any comments on this just e-mail me!

Answer the next question! Click here

Humans should rule!
Question: You arrive at your usual four-star business hotel at 3 am.  Instead of being greeted by the night receptionist, you check in using a computer ATM.  What best describes your reaction? You answered -

I'm not surprised really ... We still prefer our own! In fact no more than 12% consider this as technology being used effectively and only 14% are indifferent to change.  Interestingly enough, few (just 14%) find the idea so disgusting they simply will not return to the hotel.  The vast majority simply show their preference for their own like ...

And now for another question ...

You book a package holiday through your travel agent, only to find out on arrival that some unexpected maintenance work is underway at an establishment next door. It's beyond the control of your hotel management. You are woken up at an unearthly hour in the morning. What best describes your reaction?

I'll lump it. I won't let something like this spoil my holiday.
I complain bitterly to the hotel management and demand compensation.
I have a word with my representative and demand to be moved to another hotel.
I see my travel agent back home and demand compensation.

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